The members of the TotalMatrix.net family have been in the Internet for a long time. Our main focus is in Web Development, Web Hosting, complex solutions for your company and many other computer-related services. We know our clients on a first-name basis, not by an invoice number.

• Service and Support:

We care about the success of our clients' online presence. We offer many types of support including Email, phone, and online with our support site, knowledge base, real-time chat, and several Instant Messengers.
Our team is absolutely committed to your success and satisfaction. When you sign up with us, you will be provided with a clear and defined escalation path when problems occur.


• Reliability:

Web Hosts and Internet-based companies live in a big pond. In fact, if you do a search on "web hosting", you'll get literally tens of thousands of results. If our service and reliability isn't the absolute best, there are many other companies available. Whether it's 24/7 network monitoring, nightly backups, keeping a close eye on network traffic, or using the best hardware and software, you can rest easy knowing we're on top of things.


• Network Experience:

We don't wait for a network alarm, or worse, a client to tell us something is wrong, to fix something. Proactivity is one of the best traits one can have in this field. We keep a close eye on bandwidth, computer processor load, memory load, and network traffic and take measures to correct it before it becomes a problem. Take for example disk space on one of our web servers - if it reaches 80%, we are notified and order another hard drive. It's that simple.


• Competitive Pricing:

We'll admit we're not the cheapest, but the fact that you get what you pay for is more than just a cliche. We offer the lowest prices we can, while figuring in costs such as equipment, bandwidth, and highly-trained staff. We don't offer many "specials" and instead offer competitive pricing every day. There have been many clients who have found cheaper hosting elsewhere and have come back to us because the other service left a lot to be desired. We've seen many dot-coms turn into dot-bombs, and there are many reasons why we've not only survived, but also thrived.


• Friendly and Approachable Staff:

"There is no such thing as a dumb question" and "if you have a question, just ask" are two of our mottos. We work with our clients and we have fun doing it.


• No Long-Term Contracts:

We don't believe in long-term contracts, which prohibit you from making your own service decisions. Our hosting is month-to-month. If you're not happy with our service for any reason, you are free to transfer your service to another provider at any time. That's it! If you need a car, sign a contract. If you need a server or website, don't.


• Security:

We take security very seriously. Every precaution is taken to ensure that absolutely no one has access to your server other than our technical staff. Passkeys and locks ensure that your server is safe and secure. We do not monitor content and do not release customer profiles or disseminate customer information.


• Mission:

Our mission is to assist our clientele in streamlining their business processes and Internal communications through Integrations of the most efficient and effective technologies and methodologies. Emphases on building relationships with our clientele are our highest priority. To that end we focus on comprehensive solutions with full administrative facilities with the goal of making sure that the only time you ever have to call us is to request a new project ... or to just say hello.


• Relationships:

Clients. Our core focus and the sole reason we exist. We work with you to identify your goals and objectives ultimately building lasting solutions that fit within your business strategy. For more information on how to form a lasting business relationship with us please point your browser to "Contact".


• Methodology:

Because of our experience in developing high quality applications and carefully designed websites, we are able to quickly and efficiently lay out a concise plan from start to finish. It is our experience that is our greatest asset to you, and what sets us apart. It is our experience that allows us to apply a precise, practiced methodology to every project. We are able to benefit you by delivering a smoothly engineered and managed process that the accomplishment of all project objectives in timely manner. This is our pledge.

Give us a try! Feel free to contact us if you have any questions!